Blog - Consumer Scams

Post your experiences as a consumer related to a purchase of a product, service. Comment on posted experiences. Learn from posted consumer experiences. Let us know of certain categories that you would like to have included in this forum. When you need help, email us.

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Blog - Scams & Cases of Fraud

Find or post information on common scams and frauds that can happen or happened to you. Investigation of individual cases is only possible after special requests. Your report of certain scams and frauds can help many other individuals and may discourage scammers.

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Consumer Experiences
Post your experiences as a consumer related to a purchase of a product, service. Comment on posted experiences. Learn from posted consumer experiences. Let us know of certain categories that you would like to have included in this forum. When you need help, email us.

Buying or Selling

Buying or Selling

Buying or Selling scams come in a great variety of new inventions to draw money from you:

Classifieds Scams
Classifieds scams trick buyers or sellers into thinking they are dealing with a legitimate contact but it is actually a scammer.

False Billing
False billing scams request you or your business to pay fake invoices for directory listings, advertising, domain name renewals or office supplies that you did not order.

Healthcare & Medical Products
Health and medical product scams may sell you healthcare products at low prices that you never receive, or make false promises about their ‘cure-all’ products, medicines and treatments.

Mobile Premium Services
Scammers create SMS competitions or trivia scams to trick you into paying extremely high call or text rates when replying to an unsolicited text message on your mobile or smartphone.

Online Shopping Scams
Online shopping scams involve scammers pretending to be legitimate online sellers, either with a fake website or a fake ad on a genuine retailer site.

Overpayment Scams
Overpayment scams work by getting you to ‘refund’ a scammer who has sent you a cheque for too much money for an item you are selling.

Package Deliveries
Parcel delivery scams use different methods to get your money, your personal information or infect your device.

You might receive an email or a phone call about an undelivered package. The scam pretends to be from a parcel delivery service like Australia Post or FedEx. In the case of the emails, they attempt to make it look legitimate by including your name and address and professional-looking company information.

Online shoppers, in particular, need to watch out for fake parcel delivery scams arriving in email inboxes. With this type of scam being particularly effective during the holiday season.

Remote Access Scams
Remote access scams try to convince you that you have a computer or internet problem and that you need to buy new software to fix the problem.

Credit and Debit Card Fraud

Credit and Debit Card Fraud

In fact, it accounted for 45 percent of credit card fraud in 2014, followed by counterfeit card fraud (37 percent) and lost/stolen cards (14 percent). The total value of card-not-present transactions is expected to grow from $9 billion in 2013 to nearly $19 billion in 2018, as fraud at the point of sale (POS) shrinks. Sep 16, 2015

Application Fraud
Application fraud generally happens in conjunction with identity theft. It happens when other people apply for credit or a new credit card in your name. They will usually first steal supporting documents, which are then used to substantiate their fraudulent application. Banks have various safeguarding measures in place to stop this type of fraud from happening. The most important one is requiring original documentation only. Additionally, they will often telephone employers to confirm identity. Unfortunately, criminals will frequently forge documents and provide false telephone numbers for places of employment. Unfortunately, there are always ways around certain safeguarding measures.

Electronic or Manual Credit Card Imprints
The second form of credit card fraud is experienced through credit card imprints This means that somebody skims information that is placed on the magnetic stripe of the card. This is then used to encode a fake card or to complete fraudulent transactions.

CNP (Card Not Present) Fraud
If somebody knows the expiry date and account number of your card, they can commit CNP fraud against you. This can be done through phone, mail or the internet. It essentially means that somebody uses your card without actually being in physical possession of it. More and more and often, merchants will require the card verification code, making CNP fraud slightly more difficult, but if a fraudster can get your account number, they probably know that number too. Additionally, there are only 999 possible combinations for the verification code. As such, many criminals attempt to order items of very low amounts until they figure out the right number. Be on the lookout, therefore, for small payments on your statements.

Counterfeit Card Fraud
Counterfeit card fraud is usually committed through skimming. This means that a fake magnetic swipe card holds all your card details. This fake strip is then used to create a fraudulent card that is fully functional. Essentially, it is an exact copy, which means fraudsters can simply swipe it in a machine to pay for certain goods. This type of fraud can also be committed by someone who knows your card details. They can use this information to create a so-called ‘fake plastic’. Here, the magnetic strip or the chip on the card doesn’t actually work. However, it is often easy enough to convince a merchant that there is something wrong with the card, at which point they will enter the transaction by hand.

Lost and Stolen Card Fraud
The next possible type is lost and stolen card fraud. Here, your card will be taken from your possession, either through theft or because you lost it. The criminals who get their hands on it will then use it to make payments. It is difficult to do this through machines, as they will require a pin. However, it is easy enough to use a found or stolen card to make online purchases. It is for this reason that it is vital that you cancel your cards as soon as you realize they are missing.

Card ID Theft
Card ID theft happens when the details of your card become known to a criminal, and this information is then used to take over a card account or open a new one. Your name will be used for this. This is one of the most difficult types of fraud to identify and to recover from because it can take a long time before you even know that it has happened.

Mail Non-Receipt Card Fraud
This type of fraud is also known as never received issue or intercept fraud. In this case, you were expecting a new card or replacement one and a criminal is able to intercept these. The criminal will then register the card, and they will use it to make purchases and more.

Assumed Identity
With assumed identity fraud, a criminal will use a temporary address and a false name to obtain a credit card. There are a number of systems in place with banks for protection against this type of fraud. For instance, they will ask new customers to provide account references and these will be check to ascertain that they are genuine. Additionally, they could ask for such things as birth certificates, original copies of driver’s license or passports and so on. They often ask for these things before they will send a card out.

Doctored Cards
A doctored card is a card whereby a strong magnet has erased its metallic stripe. Criminals do this and then manage to change the details on the card itself so that they match those of valid cards. Naturally, this card won’t work when a criminal tries to pay for something. However, they will then use their charm to convince a merchant to just enter the details of the card manually.

Fake Cards
It takes a lot of time, skill and effort to create fake credit cards, but that doesn’t stop a determined criminal. A card has to meet certain complex security features and cards are becoming increasingly advanced, meaning this is much harder to do. There is the magnetic stripe, the chip and, often, holograms. However, someone who is skilled can forge this type of cards using fake names and numbers and will make transactions with the card. The card isn’t actually linked to an account, so the credit card company will not pay for the transaction since they cannot link it to a specific user. By that time, however, the criminal will be long gone with their purchases.

Account Takeover
Account takeover is actually one of the most common forms of credit card fraud. Basically, a criminal will somehow manage to get hold of all of your information and relevant documents. This is usually done online. They will then contact the credit card company and pretend to be you, asking them to change the address. They will provide ‘proof’ of identity since they have hacked through or otherwise obtained, your personal details. A replacement card will then be sent to the fake address, and the criminal will be able to make charges.

Unfortunately, it is not uncommon for this type of fraud to occur. It is important, therefore, that you are aware of what they are and you must be able to take the appropriate steps to prevent criminals from committing credit card fraud against you. Protecting your personal information is the most important element of that. This means common-sense steps such as using strong, unique passwords and not leaving documents in plain sight.

Dating & Romance

Dating & Romance

Debt Collection Fraud

Debt Collection Fraud

Fake Charities

Fake Charities

Fake Lotteries

Fake Lotteries

Identity Theft (1)

Identity Theft

Investments

Investments

Jobs & Employment

Jobs & Employment

Mortgage Fraud

Mortgage Fraud

Threats & Extortion

Threats & Extortion

Unexpected Money

Unexpected Money

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